Service

Managed Services

Ongoing management of business systems so your organization stays secure, available, and predictable—without day-to-day operational drag.

Operational stabilitySecurity baselineClear ownership
What we manage
Platforms
Microsoft 365, Workspace, Salesforce
Controls
Identity, backup, security
Outcome
Fewer incidents, clearer ops
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Overview

Operational stability as a service

Managed Services from Frostcloud is about keeping critical business systems healthy: access, collaboration, backups, and security controls that don’t drift over time.

We manage and support platforms like Microsoft 365, Google Workspace, and Salesforce with a reliability-first mindset: stable configurations, controlled change, and clear ownership.

You get one partner for ongoing operations—so issues are handled early, changes are tracked, and your team can focus on the business.

What you get
A clear, engineered delivery, built for reliability.
Stable baselines
Configuration that stays consistent as people and systems change.
Security by default
Identity, access, and core controls kept maintained over time.
Who it's for
No matter your use case, listed here or not, we can help you.
Teams that want secure access management without complexity
Organizations that need backups, retention, and recovery planning
New businesses that need business mail, collaboration, or identity setup
Process

Operations without the noise

We focus on stable baselines, controlled changes, and clarity around access and recovery. That’s what reduces incidents over time.

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Baseline and secure access
We align identity, authentication, and core policies so access remains consistent and auditable.
Maintain and support
Ongoing administration, support, and small improvements—kept structured, traceable, and predictable.
Review and improve
Regular reviews of key controls (identity, backup, critical settings) to prevent drift and surprises.

What this prevents

Configuration drift
Baselines and review cadence keep systems consistent over time.
Access sprawl
Roles and least privilege reduce risk without blocking work.
Unplanned downtime
Backups, recovery readiness, and early issue handling reduce incident impact.
Scope

What we deliver

A pragmatic operational package focused on uptime, security, and clean administration—not jargon.

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Microsoft 365 & Google Workspace management

Baseline configuration, secure access, and ongoing administration that stays consistent as your organization grows.

  • Baseline configuration
  • Access policies
  • Ongoing admin
Identity & access management

Strong authentication, least-privilege access, and role clarity—so people get what they need without widening risk.

  • MFA and conditional access
  • Role clarity
  • Onboarding/offboarding
Backup, retention & recovery

Backup strategy, retention policies, and recovery readiness—designed for business continuity, not checkboxes.

  • Retention policy design
  • Recovery readiness
  • Business continuity
Security hardening and review

Configuration hardening, audit-friendly change tracking, and regular review of your most important controls.

  • Hardening baselines
  • Review cadence
  • Change traceability
Operational support

A responsive partner for day-to-day issues, user onboarding/offboarding, and platform changes—kept structured and traceable.

  • Structured support
  • Escalation clarity
  • Consistent outcomes
Vendor coordination

We handle escalations and coordination with vendors so your team doesn’t get stuck in the middle.

  • Escalations
  • Triage and coordination
  • Clear status updates
Approach

Why Frostcloud

We treat business systems like production infrastructure: stable baselines, controlled changes, and security that stays consistent over time.

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100%

Built around your outcomes

We don’t optimize for billable hours or vanity metrics. Our work is measured by whether it actually moves your business forward.

Engineered for performance

Speed, reliability, and scalability are designed in from day one. We build systems that hold up under real-world load.

Secure by default

Our services are not just performant, they are secure. Security isn’t an add-on or an upsell. It’s embedded in how we design, build, and operate.

Focused on outcomes, not deliverables

We don’t just ship work. We solve the problem you actually have and measure success by impact, not output.

Human collaboration, professional execution

You work directly with the people doing the work. Fewer layers, clearer decisions, better results.

Likeur
M. Irung
B. Ng
Trusted by businesses around the world

Want one partner for ongoing operations?

Tell us what platforms you rely on today. We’ll propose a managed scope that improves stability without adding complexity or jargon.

Discuss your environmentConsulting
Clarity

Managed Services FAQ

Clear answers before you commit to an ongoing operations partner.

Do you support both Microsoft 365 and Google Workspace?
Yes. We can manage either platform, align identity and policies, and keep administration predictable over time.
How do you handle security without slowing people down?
By focusing on the controls that matter most: identity, access, backups, and change tracking. The goal is reduced risk with minimal operational friction.
Can we start small?
Absolutely. We can begin with identity + backup baselines, then expand scope once the fundamentals are stable.
Do you replace our internal IT team?
Not necessarily. Many clients use us as an operational partner: we handle the platform work while your team owns business-facing IT and internal priorities.
Discuss your needs

Want stable, secure business operations?

Share what systems you run today and where reliability breaks down. We’ll propose a managed plan that improves stability without adding complexity.

  • Predictable administration and support
  • Security and backups that stay maintained
  • Clear scope and measurable operational outcomes
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What happens next

Step 1
Tell us what you’re building
A quick message is enough—we’ll ask the right questions.
Step 2
We propose a clear plan
Scope, timeline, and priorities aligned to your goals.
Step 3
We execute and iterate
Fast feedback loops and measurable progress.